Digital Room Key FAQ

  • A Wallet key allows you to store your digital room key so you can unlock doors using your phone or a compatible smartwatch.

  • If your device is compatible with Wallet keys, you will see an Add to Wallet button at the end of your online check-in.

  • Don’t worry, you can always check in at the front desk when you arrive at the

    hotel. If needed, you can also ask for assistance!

  • Yes, you can use both.

  • If you book multiple rooms on the same date, the Wallet key is only activated for the room you are assigned to. If you book a room on multiple dates, a different Wallet key is activated for each stay. Each key is only active for your current stay after you complete your online check-in.